Okebaji Help Center — Full Guide
We know that when something goes wrong, you need a fast solution. That's exactly why okebaji's Help Center exists — so you can get clear, straightforward assistance on any issue, any time.
Account Registration & Management
Opening an account on okebaji is simple — all you need is an active mobile number. Head to the registration page, enter your number, verify the OTP, and set a password. Your account will be ready in just 60 seconds.
Go to the Registration Page
Click the "Register" button in the top menu.
Enter your mobile number
Enter your active Bangladeshi mobile number. It must not have been used to register before.
Verify OTP
A 6-digit code will be sent to your number. Enter it in the box.
Set Password
Create a strong password — combine uppercase letters, lowercase letters, and numbers.
Only one account can be created per mobile number. Multiple accounts may be suspended and any winnings could be forfeited.
Deposit & Withdrawal Support
Depositing and withdrawing on okebaji is quick and hassle-free. All major mobile banking services in Bangladesh are supported.
- Mobile Pay Personal & Merchant
- Nagad
- Rocket
- Bank Transfer
- USDT (Crypto)
- Mobile Pay — 5 to 15 minutes
- Nagad — 5 to 20 minutes
- Rocket — 10 to 30 minutes
- Bank — 1 to 3 Business Days
- USDT — 1 to 2 hours
Always deposit from a mobile banking account registered in your own name. Using someone else's number may delay payment verification. Minimum deposit is ৳200 and minimum withdrawal is ৳500.
How to Use Bonuses & Vouchers
Okebaji regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, so make sure to read them carefully.
100% bonus on your first deposit, up to ৳10,000. 3x wagering required.
20% deposit bonus every week, active Monday through Sunday.
Get 10% cashback on losing bets every week, credited directly to your wallet.
Once you receive a voucher code, go to the "Voucher" section of your account to redeem it. Each voucher can only be used once and must be redeemed before it expires.
Security & Password Issues
The security of your okebaji account is our top priority. If you ever forget your password or have trouble logging in, follow the steps below.
Forgot your password?
Click the "Forgot Password" link on the login page. An OTP will be sent to your registered mobile number — use it to set a new password.
Account Locked?
After 5 consecutive incorrect password attempts, your account will be locked for 30 minutes. If the issue persists, please contact us via live chat.
Identity Verification (KYC)
For large withdrawal amounts, you may be asked to submit a photo of your National ID or passport. This is a standard security procedure.
Warning: okebaji will never ask for your password, OTP, or banking details over the phone or by email. If you receive any such message, report it to us immediately.
Betting Guide — For Beginners
Placing your first bet on okebaji? No need to worry — understanding odds and placing bets here is straightforward.
Say the odds for Bangladesh in a Bangladesh vs India match are 3.20. If you place a ৳100 bet and Bangladesh wins, you receive ৳100 × 3.20 = ৳320 — a profit of ৳220.
When betting on cricket, keep in mind the toss, batting performance, pitch conditions, and weather. okebaji provides detailed stats before every match to help you make informed decisions.
App Download & Troubleshooting
To download the okebaji app on Android, you'll first need to enable "Unknown Sources" or "Install Unknown Apps" in your phone's settings. Once that's done, download the APK file from our official app page and install it.
- Android: Go to Settings → Security → Enable Unknown Sources → Download and install the APK
- iOS: Download directly from the App Store
- App not opening? Restart your phone and check your internet connection.
- On an older version? Download the latest one from the app page.
Common Issues & Solutions
Running into a small issue on okebaji is common. We've put together answers to the most frequently asked questions so you don't have to wait around for help.
Many users report that their balance didn't update after making a payment. This usually resolves itself within 5 to 10 minutes. If your balance still hasn't appeared after 30 minutes, contact us via live chat with a screenshot of the payment.
If the video buffers during a live match, check your internet speed. A minimum of 5 Mbps is recommended for HD live streaming. If Data Saver mode is on, turn it off.
Results may take a moment to update after a bet is placed, especially for live matches. Winnings are credited to your okebaji wallet within 5 to 15 minutes of the match ending.
Sometimes a specific game or casino table may fail to load. This is usually caused by browser cache. Try refreshing the page or opening it in incognito mode.
To earn a referral bonus, your friend needs to register using your referral link and make their first deposit — the bonus will then be credited to your account. You can find your referral link in the "Refer & Earn" section of your account.
If you have a dispute or complaint with okebaji, please contact our support team first. We aim to resolve all issues within 48 hours. If the matter remains unresolved, you may submit a formal complaint through our complaints department.